Marketplace goods.ru, which is a project of M.Video , began to operate in early 2017. It is worth noting that this is not an online store, but rather a platform that unites numerous sellers - like AliExpress or JD.ru.
At the end of 2017, a beta version of the site is available. Obviously, by the time a full-fledged resource is launched, current minor flaws will be eliminated. However, even taking into account their presence, the site looks very impressive.
Understanding that goods.ru was conceived as a Russian analogue of Chinese trading floors, you begin to worry that the new marketplace would not look like AliExpress with its ugly huge number of meaningless ad units and an awkward catalog. However, the first look at the design of the site makes breathing easier. The main page looks interesting and original.
More than half of the page is occupied by a large banner representing the current promotions of the site. A little higher are the main menu and the search bar with the name of the resource. It is enough to point to the name, and the letters “o” will change their shape - for example, a fan may appear instead of a basketball. Say a trifle? But after all, out of such funny trifles, a general idea of the site is formed.
The decision to make the menu horizontal (whereas it is vertical for Chinese sites) seems to be 100% correct - it’s really easier and more familiar to search for the right category. We point to any of the sections of the menu - and a significant part of the categories and subcategories appears on the screen.
Just below the main banner is another menu, pointing to sections of which you can get acquainted with the key advantages of goods.ru. Here, in particular, it tells about a very sensible bonus system - about it later.
The appearance of goods.ru is ascetic - and this is a positive characteristic. All the necessary elements are located exactly where it is customary to look for them: descriptions of payment rules and delivery - in the "basement", "Basket" - in the upper right corner. The registration procedure takes a maximum of half a minute - it is not necessary to confirm the account via mail. It is a little “jarring” that the names of categories and items in the lists are written with a small letter - but this remark is so insignificant that it can easily be counted as nitpicking. Probably all of these points will be fixed after beta testing.
Assortment of goods
It is usually extremely problematic to calculate how many goods of one type or another are sold on the trading floor. But not in the case of goods.ru - here the site itself clarifies how many items are included in the category. In the “ Phones ” section, 2,790 cards were found - even taking into account the fact that not only smartphones and feature phones are included in the section, but also, say, DECT-telephony devices, this is quite a lot.
However, in fact, the greatness of goods.ru is imaginary. There are 65 pages in the catalog of mobile equipment - but already on the 23rd the cards marked “ Product unavailable ” begin. That is, de facto only a third of the goods sold in the “ Smartphones ” section are sold on the site - about 1,000 devices. However, if you add 250 tablet models to smartphones, which are placed in another section, you get quite an impressive figure. For comparison: Yulmart , being perhaps the most famous online store in Russia, sells only 650 models. in terms of product range, goods.ru also significantly outperforms Bayonne and stands one step ahead of Citylink, which, as we previously determined, offers customers a greater choice than anyone else in the domestic market.
Prices and affordable payment methods
Since we have revealed that only Citylink can compare with goods.ru in such a parameter as the number of commodity items, it is logical to record it in the main competitors of the new trading platform. It is also interesting to know whether goods.ru sells devices cheaper than M.Video - because from the point of view of the “parent” company, digging a hole for yourself is simply unreasonable.
To make a conclusion about the price level in goods.ru, we compare the cost of popular smartphones on a new platform, in Citylink and in M. Video.
7 Plus 32 GB iPhone 7 Plus 32 GB
Galaxy S8+ Samsung Galaxy S8 +
Redmi Note 4 Xiaomi Redmi Note 4
SE iPhone SE
P10 Lite Huawei P10 Lite
Prices for goods.ru were approximately the same as those of the main competitors . Some products on the site can even be bought much cheaper - for example, Xiaomi Redmi Note 4. It should also be noted that the stores that we took as reference points (Citylink and M. Video) adhere to the most loyal pricing policy - we managed find out in the course of previous reviews.
Analyzing the prices of goods.ru, it is necessary to take into account 2 points:
- The presence of a bonus program that allows the client to save literally immediately, and not after the purchase of electronics for a substantial amount. As soon as a user passes registration on the site, 500 bonuses “fall” to his balance, with which he has the right to pay up to 50% of the cost of the first purchase. After payment, up to 20% of the amount is returned to the balance (and even more if paid by card online). There is a suspicion that the bonus program in its current version will not last long - it is too beneficial for the client.
- Best Price Guaranteed . Let's go back to our price analysis plate - we see that iPhone SE in Citylink is cheaper than on goods.ru. In this case, you need to use the “guarantee”: fill out the application on the website and wait for the link to the product to be sent to the mailbox at a reduced cost. After that, you can pay and enjoy the savings. "Citylink" is one of the online stores that goods.ru considers to be competitors - and "M. Video", paradoxically, too.
There are few ways to pay for a purchase - a client can:
- Transfer cash to the courier.
- Pay by card upon receipt.
- Pay by card online on the site.
The seller recommends the latter option, arguing that it is the most reliable. goods.ru works with 3D-Secure technology, which guarantees maximum transaction protection - if the issuing bank does not support 3D-Secure, the transfer may fail.
goods.ru does not accept electronic money and non-cash payment.
At the time of writing this review, only courier delivery of 2 types was offered to customers: standard and oversized . Pickup is not yet available, which is very unpleasant - all the benefits of using the bonuses provided during registration go to cover the cost of courier services, which you may not need. However, the seller announces the appearance of pickup and expedited delivery in the near future.
goods.ru does not deliver goods to regions - only in Moscow and the Moscow region . Delivery cost depends on whether you need to travel outside the Moscow Ring Road. The rates are as follows:
Within the Moscow Ring Road
Beyond the MKAD (50 km)
The site, alas, does not specify what goods the seller considers bulky.
If you place an order on goods.ru before 13:00, then the parcel will be delivered the next day. The maximum waiting time is 2 days. It is worth noting that the store shows flexibility in relation to customers, allowing those to independently determine the delivery time interval.
So far, goods.ru has more negative reviews than positives - however, consumers are always more willing to write about negative experiences. It will be possible to name the reason for a significant part of complaints in a single word - disorganization . Either the couriers are late, the goods from the warehouse are not sent at all what the customer wanted, quite often it is found closer to the delivery date that the necessary goods are not on sale at all. Here is a sample review from otzyvov.net:
They themselves were to blame - they probably knew that they were contacting the online store at the beta testing stage. It was very presumptuous to expect that the marketplace, which had not even really opened yet, would work with the accuracy of a Swiss watch.
In positive reviews, customers praise mainly the bonus system, which allows you to receive significant discounts. In addition, some note that they have never encountered such a responsible approach to package packaging as in cooperation with goods.ru.
The advantages of the goods.ru marketplace can be considered:
- Convenient site with a minimalistic design.
- A wide range of products - in terms of the number of gadget models on sale, only Citylink can compare with the new platform.
- Prices are below market average.
- The bonus program and many promotional offers that allow you to really save (“Low Price Guarantee”, “Delivery for 1 ruble”).
- Efficiency of delivery - you won’t have to wait for the parcel for more than two days.
And now about the shortcomings of the site:
- goods.ru does not deliver goods across Russia and does not offer to use the services of a courier for free - like many of its competitors.
- Too few payment methods - the marketplace does not work with electronic payment systems.
- Logistics is still ineffective - hence a lot of negative reviews.
Internet market experts are skeptical about goods.ru. For example, one of the CIAN top managers A. Avdei noted that the idea of a Russian marketplace is by no means new - many large stores tried to bring such projects to life, but inevitably burned. However, judging by what we saw with our own eyes, goods.ru has a good chance of success. The site is very original, and its marketers know exactly how to attract the attention of customers. It remains to eliminate minor flaws and improve logistics - and then hold on, Citylink and Yulmart!
Have you ordered gadgets on goods.ru? Write about your experience with this company in the comments! We will be happy to hear from you!